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Frequently asked questions

Frequently asked questions

Common questions from parents and guardians about GCSEHelp.
Access managed by a parent or guardian Built for the Welsh curriculum Human-reviewed before publication

Which exam board does it cover?

WJEC only. Every question, topic, and structure is aligned to the WJEC GCSE specification used by schools in Wales.

Does the student need an email address?

No. Students access GCSEHelp through a code or magic link managed by a parent or guardian. No student email address is required.

How much time does it take per day?

Ten minutes. Each daily session is designed to be short, focused, and completable in a single sitting. The weekly plan schedules weekdays only.

What can I see as a parent or guardian?

You see a weekly plan showing what topics are covered, a summary of completed sessions, and where the student got stuck. You don't see every wrong answer.

How is the content checked?

Every question is reviewed by a person before publication. We use AI to draft questions, but nothing reaches a student without human approval. Content can be recalled immediately if a problem is found.

Is it only maths?

We're starting with maths because it's the subject where families tell us the stress is highest. Other subjects may follow, but we'd rather do one subject well than many subjects badly.

Who built this?

A developer with experience at the BBC, GitHub, and Microsoft, supported by an Executive Function coach with over 20 years of teaching experience. Both are parents with children taking GCSEs in Wales.

How is this different from BBC Bitesize or Seneca?

Those are excellent general resources. GCSEHelp is narrower on purpose — WJEC-only, family-first, ten minutes a day. We give parents and guardians a weekly plan and visibility into progress, and we keep sessions short enough that students will actually do them.

What data do you store?

Parent or guardian email and authentication details, practice attempts (correct/incorrect), session completion, and topic-level progress. We avoid storing raw free-text answers. Deleting your account removes all student data tied to it too.